The Technical Solutions Engineer II serves as a technical expert and problem solver, supporting customers and internal teams by applying chemical and engineering knowledge to real-world applications. This role acts as the engineering bridge between product development, manufacturing, and customer needs by providing technical guidance, troubleshooting support, and application expertise.
This position is responsible for understanding field applications and translating them into practical, cost-effective engineered solutions. The Technical Solutions Engineer II designs application simulations and solution pathways providing data-driven engineering recommendations that ensure product performance and successful application outcomes.
POSITION RESPONSIBILITIES
Technical Support & Customer Solutions
- Provide technical expertise to customers regarding product selection, application, performance, and optimization.
- Troubleshoot customer issues using structured analysis, laboratory testing, plant trials, and on-site evaluation when required.
- Translate customer requirements into practical, data-supported engineering recommendations.
- Identify when existing products can be adapted versus when new solutions are required.
- Support Sales with technical presentations, product demonstrations, and customer-facing discussions.
- Escalate systemic product or application issues appropriately to R&D or Manufacturing.
- Engage directly with customers when needed to clarify technical intent and constraints.
Application Testing & Simulation
- Design and operate test stands that simulate end-user application environments.
- Move beyond benchtop testing to controlled, real-world performance validation.
- Establish repeatable testing protocols, structured documentation, and application knowledge retention practices.
- Generate defensible data to support internal and external technical recommendations.
Product & Process Engineering Support
- Partner with R&D on formulation adjustments, product modifications, and new product introductions to ensure application feasibility, manufacturability, and alignment with customer performance requirements.
- Provide engineering support to Manufacturing for process optimization, process improvement, and issue resolution.
- Identify opportunities to improve product performance, manufacturability, scalability, and cost efficiency with plant operations.
- Evaluate engineering solutions relative to plant capabilities and collaborate with Manufacturing and Quality to validate production feasibility.
Supplier & Contract Manufacturing Evaluation
- Evaluate internal production capability relative to customer requirements and identify external manufacturing options when necessary.
- Conduct technical capability assessments of external manufacturing partners when internal capabilities do not align with customer requirements.
- Support supplier qualification processes in partnership with Manufacturing and leadership.
- Develop technical documentation required for external production execution.
- Support technical transfer and validation activities when external production pathways are implemented.
Cross-Functional Collaboration
- Lead technical initiatives across functions without direct authority.
- Drive clarity in technical decision-making and structured experimentation.
- Escalate risks and tradeoffs appropriately.
- Contribute to the long-term development of Cortec’s technical solutions capability.
- Identify recurring technical issues and trends to support continuous improvement initiatives.
Other
- Other related duties as assigned.
JOB SPECIFICATIONS
Minimum Education -
Bachelor’s degree in Engineering (Chemical, Mechanical, Materials, or related field required).
Minimum Experience -
Minimum 5 years of engineering experience in manufacturing or industrial environments.
Experience translating customer technical requirements into engineered solutions.
Experience working cross-functionally with R&D and Manufacturing.
Proven ability to succeed in customer-facing technical roles, building trust and delivering technical solutions that meet customer needs.
Ability and willingness to travel approximately 25% as required to support customer and plant initiatives.
If interested in this position, please contact a member in Human Resources.